Refund Policy

All products come with a 30-day warranty.

If you received the wrong item, please get in touch with us via email.

We will arrange to deliver the correct items or return your payment if you do not want a replacement.

For defective or faulty products, please take photos or videos and email us, we will replace your purchase after confirmation free of charge.

PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

REFUNDS

Our replacement policy lasts 30 days from the date your item was received.

If 30 days have passed, you may still be able to get a replacement for a discounted fee.

If you have Buyer's remorse or have decided that you do not want the product due to shipping times/improper use we will be UNABLE to accept any returns or refunds. If you haven’t received a refund yet, it may not have appeared on your credit card statement due to the billing cycle. All refunds are processed within 72 hours of receiving returned merchandise depending on your bank, there is often a processing time before a refund is posted.

If you still have not received your refund in 2 weeks, please contact us at our support email.

 

Can I cancel my order after it has been placed?

Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. We source the highest quality products that may be shipped from various suppliers in different countries. So it becomes logistically impossible to manage.

If you have accidentally placed an order for the wrong size, please make sure to get in touch with us within 12 hours of your purchase transaction. This will enable us to assist you in making the necessary changes. After this time frame, we regret to inform you that we may be unable to process any modifications to your order.

Please understand that we utilize an automated system, which promptly forwards orders to our manufacturer upon placement.